- €92.00 EUR
- €92.00 EUR
- Unit price
- per
Available
This heart-shaped silver memorial pendant is a touching way to remember your loved ones. The heart-shaped ceramic stone can be personalised with a photo, design or message. The back of the silver casing has space for an engraved name, date or heartfelt message, creating a precious keepsake to cherish forever.
| Material | 925 Sterling Silver, Ceramic Stone |
| Shape | Heart |
| Weight | 5 gr |
|
Ceramic Stone Size |
2,5 x 2,5 cm |
| Type | Customisable (Print & Engraving) |
Care instructions
- Regular Cleaning: Use a soft, lint-free cloth to gently wipe the pendant. This will help maintain its shine and remove any oils or dirt.
- Avoid Harsh Chemicals: Keep your pendant away from harsh chemicals such as cleaning products, perfumes, or beauty products. These can tarnish the silver.
- Handle with Care: The ceramic stone on the pendant is scratch resistant and difficult to crack, but should still be handled with care to avoid any damage.
- Storage: When not in use, store your pendant in a cool, dry place. Consider storing it in a soft bag or a separate compartment in your jewellery box to avoid scratches.
- Professional Cleaning: For a thorough cleaning, consider taking your pendant to a professional jeweller. They can also check for any damage or wear.
It’s important to note that 925 sterling silver is softer than some other metals and can be susceptible to scratches. Therefore, when handling or cleaning the pendant, be gentle and avoid using anything abrasive that could potentially scratch the silver.
In addition, human perspiration can tarnish the silver. It's a good idea to remove your pendant before exercising or any other activity that may make you sweat.
Returns Policy
Our returns policy varies depending on the type of product. For our personalised items, which include porcelain plaque photos, memorial pendants and ash urns, we do not accept returns due to their personalised nature. However, if a product arrives damaged, we will replace it upon receipt of proof of damage. We recommend that you open the package in front of the carrier to check the condition.
For our other products, which include letters, lambs for candles, crosses, frames and accessories, you can activate the return option within 15 days of receiving the product. The cost of the return will be charged to the customer.
If you need to return an item, please contact us by email for detailed instructions on how to proceed. We're here to help!
Cancellation Policy
As our porcelain plaque photos, memorial pendants and ash urns are personalised items, customers have 24 hours to cancel the order after it has been placed. No cancellations will be accepted after this period as the manufacturing process has already begun.
For our other products, customers may cancel their order at any time before the product has been dispatched by sending an email to info@natevaporcelain.com. If the order has already been dispatched, the customer will be asked to pay the cost of returning the goods.
Shipping Policy
What Shipping Methods Are Available?
We offer two shipping options to our customers:
- ELTA Hellenic Post (Standard): This service uses various modes of transport including air, sea, rail, and road to deliver parcels worldwide. This service costs 14€ for all orders inside the EU.
- DHL (Express): This is our express delivery service with a fixed cost based on the destination region. Charges are 25€ for Europe and UK, 39€ for Canada, USA, and Australia, and 55€ for the rest of the world.
Please note that ELTA Hellenic Post does not support all countries. For these countries, DHL Express is automatically used.
Do You Ship Internationally?
We are proud to offer international shipping. Both of our shipping services include international tracking.
Please note that for ELTA Hellenic Post, the tracking status is updated when the post office in the destination country scans the package in transit after it has been dispatched from Athens International Airport.
How Long Will It Take To Get My Package?
Please allow 3-7 working days for your order to be made. Delivery time is processing time + shipping time. If you have any questions, please feel free to contact us and we will get back to you as soon as possible!
What Will The Cost Of Shipping Be?
The cost of shipping is fixed and not weight-based. The rates are as follows:
- ELTA Hellenic Post: 14€ for EU countries only.
- DHL Express: 25€ for Europe and UK. 39€ for Canada, Australia, and USA, and 55€ for the rest of the world.
Please note that for countries not supported by ELTA Hellenic Post, DHL Express will automatically be used. Enjoy shopping with us!
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